Electronic health records are the standard for any physician, nurse or doctor. All healthcare providers are obligated to maintain these records for patients and other important purposes. With some institutions managing thousands of different records, this task can become quite difficult. Here are seven tips for managing electronic health records.
1. Request routine training from vendors.
Every employee that is tasked with using a EHR system should receive extensive training in order to perform effectively. The actual vendor of the software being used is often the best source of this training, because they are the leading experts on their software.
2. Utilize patient portals.
Physicians and nurses aren’t the only individuals making use of these electronic health records. Patients will also be interested in seeing their results. Instead of having to traffic a bunch of phone calls and emails, it is helpful to use patient portals. This allows patients to access their files without bothering physicians.
3. Don’t be afraid to copy and paste.
Some physicians and nurses feel the need to manually input every detail about a patient. While accuracy should always be maintained, it is sometimes helpful to make use of the copy and paste function for details and information that is repetitive with a patient.
4. Highlight important information.
Before records are put into the EHR system, some details may require the attention of a physician. Instead of wasting time reviewing the entire document, highlighting methods can be used to detail the most pertinent parts. This allows the information to be placed into the EHR system in a more timely manner.
5. Use mobile devices.
When interacting with a patient, it is important to be present and available. Using a tablet or other mobile device to input data allows for more freedom than a traditional computer. Instead of a nurse having his or her face in a computer screen, a smaller tablet makes the interaction between patient and healthcare provider more intimate.
6. Automate important reminders for patients.
EHR systems are great for communication between physicians and patients. Instead of having to make manual calls to remind patients of their appointments, automated messages can be sent directly from an EHR system. This saves a lot of time for healthcare providers and also ensures that patients are reminded of their appointments.
7. Invest in data back-up.
Even the most advanced EHR systems have the potential to crash or incur a virus. EHR records are sensitive and very private. It is important for organizations to invest in data protection and back-up services in order to protect this data.
EHR systems are responsible for managing important and sensitive data for patients and healthcare providers. Mismanagement of this information can be disastrous and costly. These seven tips can help improve the overall management of EHR systems.